Frequently Asked Questions
Service Area and Ordering
Do you install outside of Illinois?
Yes, we do install outside of Illinois for select projects. We take on large commercial projects in surrounding states, and for residential projects, we typically serve locations within about a three-hour drive of Illinois, including areas near the borders of Wisconsin, Indiana, Iowa, and Michigan. If you’re outside Illinois, contact us and we’ll be happy to confirm whether your project falls within our service area.
Do you ship product out of state?
Unfortunately, we do not ship products out of state.
Project Timelines
How long will my kitchen remodel take?
A kitchen remodel typically takes 4 to 6 weeks, depending on the size of the space, the scope of work, and material availability. Timelines can vary based on factors such as custom fabrication, demolition needs, plumbing or electrical updates, and installation details, but we’ll walk you through the schedule upfront so you know what to expect.
How long will my bathroom remodel take?
A bathroom remodel typically takes 4 to 6 weeks, depending on the size of the bathroom, the scope of the project, and the materials selected. Timelines may vary, but we’ll outline the process clearly from the start so you know what to expect.
Flooring Questions
Do you refinish hardwood flooring?
Yes, we do offer hardwood floor refinishing. We use a vacuum-assisted system to help contain dust during the sanding process, making the job cleaner and more comfortable for your home. We also offer both oil-based and water-based polyurethane finishes, so you can choose the look and performance that best fits your space.
Can I install my vinyl over existing tile?
Yes, in many cases vinyl flooring can be installed over existing tile, as long as the tile is in good condition. The surface should be clean, level, and free of loose or cracked tiles. Depending on the type of vinyl, grout lines or uneven areas may need to be filled first to create a smooth base.
We’d be happy to take a look at your space and recommend the best approach based on the condition of your current floor and the vinyl product you’re considering.
Can I install my vinyl over existing hardwood?
Yes, in many cases vinyl flooring can be installed over existing hardwood, as long as the hardwood is in good condition. The surface should be clean, dry, smooth, and securely in place, with no major warping, cupping, or loose boards. In some cases, minor prep work may be needed to level uneven areas and create the best foundation for the new flooring.
We’d be happy to take a look at your current floors and recommend the best installation approach based on their condition and the type of vinyl you’re considering.
Countertop, Stone and Cabinet Questions
What is the difference between granite and quartz?
Granite and quartz are both beautiful countertop options, but the main difference is that granite is a natural stone while quartz is an engineered surface made from natural quartz and resins.
Because granite is natural, each slab is one of a kind and has more variation in pattern and color. Quartz tends to have a more consistent look and is non-porous, which makes it very low maintenance. Granite is also very durable, but it typically needs to be sealed periodically to help protect against staining.
If you’re deciding between the two, granite is a great choice for a more natural, unique appearance, while quartz is ideal if you want a sleek look with easier everyday maintenance.
What is quartz made of?
Quartz countertops are made from natural quartz crystals combined with resins, polymers, and pigments to create a durable, engineered surface.
In simple terms, quartz gives the countertop its strength, while the added materials help bind it together and create a wide range of colors and patterns. The result is a non-porous, low-maintenance surface that offers the look of natural stone with added consistency.
In simple terms, quartz gives the countertop its strength, while the added materials help bind it together and create a wide range of colors and patterns. The result is a non-porous, low-maintenance surface that offers the look of natural stone with added consistency.
What is quartzite?
Quartzite is a natural stone formed when sandstone is exposed to intense heat and pressure over time. This process makes it extremely hard and durable, with a look that often resembles marble but with greater strength.
Because it is a natural material, each slab of quartzite has unique color variation and veining. It’s a popular choice for homeowners who want the beauty of natural stone with a more durable surface for countertops and other applications.
What is the construction of your cabinets?
Our cabinets are built for both durability and everyday function. All of our cabinets feature plywood box construction, along with soft-close doors and drawers for a smoother, quieter feel. The drawers are also made with dovetail construction, which adds strength, quality, and long-term durability.
Can I update my countertops without replacing my cabinets?
Yes, in many cases you can replace your existing countertops without removing or replacing your cabinets. As long as the cabinets are in good condition and properly installed, new countertops can often be added as a standalone upgrade.
Can I change my sink after my countertops have been installed?
Yes, but in most cases the replacement will need to be a drop-in sink. That type of sink can typically be installed without modifying the countertop as extensively as other sink styles.
Can I convert my current sink to a farmhouse sink?
Usually not without modifying the cabinet. Farmhouse sinks require a different cutout and support structure, so cabinet changes are typically needed to accommodate the new sink properly.